RECEPTION OPEN HOURS: Reception is located at the entry of Shandon House. Open Hours during term are Monday to Friday, 8:00AM to 4:30PM.
Please note that Open Hours may vary during term breaks. Reception is closed weekends, Victorian Public Holidays, and the Christmas/New Year Festive Season.
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To ensure your enquiries are directed to the right area, please refer to the following College Contact Directory:

ABSENCES & LATENESS
03 5783 5000, Press Option 2
[Email]
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‍IMPORTANT: Parents/Carers will receive an SMS notification if timely notification is not received by the College and your child has not been mark in attendance.
Students who are late or planning to depart the College before the end of the school day must report into Student Services located in The Well.

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ACCOUNTS
To speak with Accounts Payable
03 5783 5000
[Email]


BOARDING - CURRENT STUDENTS AND FAMILIES
To speak with the Director of Boarding regarding current students:
03 5783 5332
[Email]
‍Prospective boarding families, please see Enrolments & Applications.
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BUSSES
To speak with the Bussing Administrator regarding timetables and bus fees:
03 5783 5000
[Email]


COMPLAINTS & FEEDBACK
To make a formal complaint or submit feedback to the College:
03 5783 5000
[Email]


EMPLOYMENT
For a confidential conversation with the HR Manager regarding employment opportunities:
03 5783 5000
[Email]


ENROLMENTS & APPLICATIONS
To enquire with the College Registrar regarding enrolment applications for Boarding & Day Students, or to arrange a Campus Tour:
03 5783 5000
[Email]


PAM
For parents/carers seeking support with the Parent Access Module (PAM):
03 5783 5057
[Email]


TEACHERS, LEARNING MENTORS AND HOUSE LEADERS‍
To speak with your child’s Teacher, Learning Mentor or House Leader, please call 03 5783 5000 to be redirected.
If the staff member is unavailable at the time of call, please leave a voice message and we will return your call at the soonest opportunity.

Alternatively, you may email teaching staff directly, or via PAM. All staff emails are of the format firstname.lastname@assumption.vic.edu.au

Please Note: Assumption College staff typically access work emails between the hours of 8:30AMand 4:30PM, and will endeavour to respond within 24 - 48 hours.
However, please understand that staff are not expected to respond after hours, during weekends, public holidays, and term breaks.

It’s also important to note that staff are engaged in teaching during the day, so time urgent messages should please be shared with Reception.

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